Portal Upload Requests [8]

Upload requests allow clients to upload one or more files through the portal.


Adding an upload request

  • Open a task.
  • Add a Portal Request and select Upload as the request type.
  • Enter a short message describing what files are required.
  • Save the request.


Once submitted:

  • The request is locked.
  • Files cannot be deleted or changed.
  • Files remain viewable.

Within the task, you can see:

  • Who submitted the request.
  • Who uploaded each individual file (if multiple portal users exist).
  • Download all uploaded files.

Client experience (files)

Clients can:

  • Drag and drop files.
  • Add files incrementally.
  • Delete files before final submission.
  • Leave and return later.

Each file addition is automatically saved as a draft.