Managing Companies House Personal Codes

PracticeFlow makes it easier to manage Companies House Personal Codes (CHPCs), review directors and Persons with Significant Control (PSCs), and prepare for confirmation statement filings.

A Companies House Personal Code is an 11-character code issued to an individual after they have verified their identity with Companies House. The same code is used for all companies where that person needs to verify their identity.


Recording and managing Personal Codes

Personal Codes are stored against Individuals in PracticeFlow, rather than Organisations.

You can add or update a Personal Code in two ways:

  1. Individual record: Open the Individual and enter or edit their Personal Code.
  2. Organisation side panel: Open an Organisation and enter or edit the codes for its Linked Individuals.

Personal Codes are masked when displayed.

An Individual can be linked to multiple Organisations, so their Personal Code only needs to be recorded once. Any changes are reflected wherever that Individual is linked.

This gives you a central place to review the Personal Codes for everyone linked to an Organisation, while retaining their full details in their individual records.

Use Expand to see more columns, including date of birth, address, internal reference, notes, nationality and place of residence, as well as more records on one screen, making it easier to compare Linked Individuals with Companies House officers and PSCs when preparing a confirmation statement.


Preparing for confirmation statements

The Organisation side panel also displays information obtained directly from Companies House about its directors and PSCs.

You can:

  • View current and previous directors and PSCs, including their roles and identity verification status.
  • Check verification deadlines where available.
  • Compare the Companies House records with Individuals linked in PracticeFlow.
  • Identify missing Personal Codes or Individuals who have not yet been linked.
  • Use Sync Now to refresh the Companies House information.

The Companies House officers and PSCs information is not updated automatically. Select Sync Now to retrieve the latest information from Companies House, particularly before preparing a confirmation statement.


Linking Individuals to Organisations

An Individual can be linked to any number of Organisations, and each Organisation can have multiple Linked Individuals.

You can view these relationships in two places:

  • Organisation side panel: See all Individuals linked to that Organisation.
  • Individual side panel: See all Organisations linked to that Individual.

The Individuals grid also has a new filter at the top, allowing you to filter Individuals by their linked Organisation.

This makes it easier to find people who are directors or PSCs of several companies and manage their information in one place.


Individuals don't have to be Clients

You don't need to create someone as a Client just to record their Personal Code or link them to an Organisation.

You can create them as a Contact, keeping their details in PracticeFlow without treating them as a client of your practice.

Individual records can also be used to maintain contact information and other details, providing a useful central record of the people associated with your clients.


Important information

Companies House officers and PSCs are displayed separately from your PracticeFlow Linked Individuals. PracticeFlow does not automatically match them, so you remain in control of which Individuals are created and linked.

Personal Codes are not available through the Companies House API and must be entered into PracticeFlow. Storing a code does not submit it to Companies House or complete the identity verification process.